Delivery

 
spotted fin fishing store spotted fin fishing store
We want every aspect of the customer experience of Spotted Fin to be premium and seamless for our customers. This extends across the whole user experience, from navigating the website, to selecting goods, to ordering products all the way through to final receipt at your door. We have therefore handpicked delivery partners who put customer service at the forefront.

We offer a signed-for 4pm next day delivery service if orders are placed with us before 11am. We will make every effort to dispatch orders placed after 11am for next day delivery however this will be subject to how busy our logistics department is. Otherwise deliveries post 11am will arrive two days after the order is placed.

Orders placed on Friday before 11am will arrive on Monday by 4pm. Orders placed on Friday after 11am or over the weekend will arrive on Tuesday by 4pm. Frozen goods must be placed on a next day delivery so if these orders are placed on Friday, Saturday or Sunday they will arrive on Tuesday.

PLEASE NOTE FROZEN BAIT GOODS ARE ONLY DISPATCHED NEXT DAY FROM MONDAY-THURSDAY. ORDERS PLACED AFTER 11AM ON THURSDAY, OR ANYTIME FRIDAY, SATURDAY & SUNDAY WILL BE PACKED AND DISPATCHED ON A MONDAY FOR DELIVERY ON TUESDAY.

Special delivery instructions - Within the shopping cart there is a facility where you can add delivery instructions. For example: "If out, please leave with neighbour". Please note that Spotted Fin cannot accept any liability for lost or missing goods which are left unattended in a safe place (as specified) without being signed for. 

Spotted Fin will not be held liable for customs charges, VAT additions or other charges. It is the responsibility of the customer to ensure they abide by all requirements of law in their respective country to ensure safe delivery of the products. 

Our delivery pricing is based on the volumetric size of the order consignment and works across the following parameters:

All online promotions apply only to online retail customers.
 
Weight (kg) £ price (inc VAT)
Mail Pack (up to 1kg) 4.75
Courier Pack (1kg - 5kg) 4.99
Parcel (5 - 20kg)
less than 1.2m (L) x 0.55m (W) x 0.5m (H)
Additional kilos after 20kg are charged at a further £0.30 up to 99kgs and thereafter £0.40 per kg
6.55










ADDITIONAL SERVICE CHARGES
Large volume liquid deliveries may be subject to a £1.50 surcharge.
Saturday Delivery £17.00.
Returns/Collections £6.00.
Carriage Forward = Parcel x 2.
Security/Fragile/LQ £1.50 per item.
Fragile Collections £7.25.

*For smaller, lighter items such as hooks that can be sent via Royal Mail letter post, please call us on +44 (0) 1923 616919 for Royal Mail Pricing. Subject to 2-3 days delivery time.* 
Scotland Mainland deliveries are subject to a £1 surcharge.

Scottish Highlands and Islands are subject to a £10 surcharge.

Deliveries to Northern Ireland are priced at £20 up to 20kgs. Additional kilos after 20kg are charged at £.1.30/kilo up to 99 thereafter £0.45.

Deliveries to the Isle of Wight are charged at £20 up to 20kg. Additional kilos after 20kg are charged at £0.40/kilo.

Spotted Fin will not be held liable for customs charges, VAT additions or other charges. It is the responsibility of the customer to ensure they abide by all requirements of law in their respective country to ensure safe delivery of the products. 
Our collection policy follows that of our delivery policy. If you order before 11am you can collect after 3pm the same day. Orders after 11am will be ready for collection after 12pm the next day. This applies Monday - Friday. Orders on a Friday after 11am, or Saturday and Sunday will be available for collection on Monday after 12pm. Collections may be subject to change and if this happens we will phone you to update you on collection times.
Delivery and collection across UK bank holidays and other holiday periods will mean that delivery and collections will be delayed to one day after normal service resumes.
 
Weight (kg) 24 Hr
£ Price (inc VAT)
48Hr
£ (price inc VAT)
Quarter pallet
1.2 x 1.2 x 1.0h - 250 kgs
49 47
Half Pallet
1.2 x 1.2 x 2.0h - 500 kgs
58 54
Full pallet
1.2 x 1.2 x 2.4h - 1000kgs
67 58












PREMIUM SURCHARGES
  • Before 10 am                     £18
  • AM                                    £15
  • Timed                                £18
  • Saturday AM                      £40
Please contact us on +44 (0) 1923 616 919 for Eire, Europe and International pallet pricing.
Northern Ireland, Eire and European delivery and pricing
All deliveries are by road for these countries. Delivery times 
  
Prices listed are for deliveries of up to 35kg. Beyond this prices vary by kg. Please contact Spotted Fin Ltd should you wish to enquire about pricing for other weights.

We ship worldwide. For pricing to countries not listed below please email hello@spottedfin.com or call +44 (0)1923 616919.

 
Zone  Country Delivery Times £ GBP prices from 0-35kg
(inc VAT and Fuel surcharges)
1 Ireland (Republic Of), Netherlands, Belgium, Luxembourg 2 days 16.00 (plus £0.50 per kg over 35kg)
2 Channel Islands, France, Germany 2-3 days 18.75 (plus £0.50 per kg over 35kg) 
3 Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden 2-3 days 28.75 (plus £0.85 per kg over 35kg) 
4 Andorra, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Poland, Romania, Slovakia, Slovenia, Latvia, Lithuania, Romania 3-6 days 24.50 (plus £0.70 per kg over 35kg) 
5 Norway, Switzerland, Gibraltar, Liechtenstein 5-6 days 27.75 (plus £0.85 per kg over 35kg) 

Spotted Fin will not be held liable for customs charges, VAT additions or other charges. It is the responsibility of the customer to ensure they abide by all requirements of law in their respective country to ensure safe delivery of the products.